Privacy Policy

Effective date: [12 June 2025]

This Privacy Policy explains how The Bearded Guitarist ("I," "me," "my") collects, uses, and protects information from visitors and customers of thebeardedguitaristcourses.com (the "Site") and The Bearded Guitarist Courses (the "Courses").

I take your privacy seriously and only collect what's needed to deliver the courses and run my business.

Who I am

  • Site & course operator: [The Bearded Guitarist]
  • Country of operation: [United Kingdom]
  • Contact: [email protected]

Information I collect

You give me directly when you:

  • Buy a course (name, email, billing address, payment details — handled by Stripe/PayPal; I never see your full card number)
  • Sign up for emails or a free lesson (name, email)
  • Email me with a question (whatever you share in your message)
  • Post in the private student community (your community profile, comments, video submissions)

Collected automatically when you visit the Site:

  • Standard server log data: IP address, browser type, pages viewed, referring URL, timestamp
  • Cookies and similar technologies (see "Cookies" below)
  • Aggregate usage data from analytics tools

Why I use it

  • To deliver the courses and grant access to the materials you bought
  • To process payments and prevent fraud (via Stripe/PayPal)
  • To answer your emails and provide support
  • To send you course-related emails (lesson updates, new modules, refund or access info)
  • To send marketing emails — only if you opted in, and you can unsubscribe any time with one click
  • To improve the Site and course based on aggregated, anonymised usage data
  • To comply with legal obligations (tax records, etc.)

Who I share it with

I don't sell your data. I share only the minimum necessary with trusted service providers who help run the business:

  • Kajabi — hosts the Site, course, and student community
  • Stripe / PayPal — process payments
  • Google Workspace — email communication
  • An email-marketing platform (Kajabi) — for course updates and (opt-in) marketing
  • Google Analytics or similar — anonymised site analytics

Each of these providers has its own privacy policy. I only share what they need to do their job.

I may also disclose information if legally required (subpoena, court order, fraud investigation).

Cookies

The Site uses cookies for:

  • Essential functions (keeping you logged in, remembering your cart)
  • Analytics (understanding traffic patterns — anonymised)
  • Marketing (only with your consent, and only if you opted in)

You can disable cookies in your browser. Essential cookies are required for the course to function; disabling them may break parts of the Site.

Your rights (GDPR / CCPA)

Depending on where you live, you have the right to:

  • Access the personal data I hold about you
  • Correct inaccurate data
  • Request deletion of your data (subject to legal retention requirements)
  • Object to or restrict certain processing
  • Receive a portable copy of your data
  • Withdraw consent for marketing at any time

To exercise any of these rights, email [email protected] with your request and the email address tied to your account. I respond within 30 days.

Data retention

  • Course access data — kept for as long as you have an account
  • Purchase records — kept for 7–10 years for tax and accounting law
  • Email marketing list — kept until you unsubscribe
  • Support emails — kept for 2 years for reference

Children

The Site is not directed at children under 18. If you believe a child has provided personal information, contact me and I'll delete it.

International transfers

The Site is operated from the United Kingdom. By using the Site, you understand your data may be processed in countries outside your own (including the United States, where Kajabi is based). I rely on the service providers' standard data-protection safeguards for these transfers.

Updates to this policy

I may update this policy from time to time. The "Effective date" at the top shows when it was last changed. Significant changes will be announced by email or via a banner on the Site.

Contact

For any privacy question or request, write to [email protected].